Policies For Returns & Exchanges
Thank you for supporting our small business at Pixel Pixel Prints]! We greatly appreciate your trust and confidence in us. Our goal is to ensure you have the best shopping experience possible. Please take a moment to review our return and refund policy below.
1. Defective Items: We take quality seriously. If your purchased item arrives with defects such as tears, blemishes, or issues with the print quality, we apologize for any inconvenience. We're committed to making things right. Simply contact our support team at PixelPixelPrints@gmail.com within 14 days of receiving your order, and we'll assist you in arranging a return or exchange for a replacement item.
2. Incorrect Sizing: We understand how important it is to get the right fit. To help you make informed decisions, we include a comprehensive size chart in every shirt description. Please refer to the size chart before making your purchase to ensure the perfect fit. Unfortunately, due to the unique nature of our print-on-demand shirts, we are unable to accept returns or exchanges for sizing issues. We appreciate your understanding in this matter.
3. Size Chart Discrepancy: In the rare event that you believe the size chart provided is inaccurate and your shirt doesn't fit as expected, we're here to help. We understand that sizing can sometimes be a challenge. If you can provide a photo of the shirt laid flat along with a measuring tape clearly showing the discrepancy, we'll be happy to process a return or exchange for you. Please contact our support team at PixelPixelPrints@gmail.com within 14 days of receiving your order to initiate the process.
4. Making Returns Easy: When requesting a return or exchange, please ensure that the item is in its original condition, unworn, and with all tags attached. We're here to assist you throughout the process. Contact our support team at [email address] for detailed instructions on how to proceed.
5. Our Gratitude: Once again, thank you for choosing Pixel Pixel Prints. Your support means the world to us as a small business. We are continuously working to enhance your shopping experience and offer the finest products. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us at PixelPixelPrints@gmail.com.
Warm regards,
Joe Vargas